Daily living support, personal care, and community engagement for participants who live independently or with family — delivered by qualified support workers with a clinical team available when it matters.
You don't need to be in a supported living arrangement to receive quality care. Whether you need a few hours of support a week or structured daily assistance — we build a plan around your life, not the other way around.
This page is for both of you. We know you're reading it differently — so we've written both paths clearly.
Six service areas — all delivered in your home or community, all built around your goals and daily routine.
Dignified, respectful support for daily personal care — delivered consistently by workers you know and trust.
Help with household tasks that maintain a clean, safe, comfortable home — keeping your independence intact.
Safe, reliable transport to appointments, activities, and community venues — keeping you connected.
Social connection is a health outcome, not a nice-to-have. We help participants stay engaged in the things that matter to them.
Working toward the goals in your NDIS plan — building skills, confidence, and independence at your own pace.
For participants with clinical needs who live independently — our Registered Nurse team can provide clinical support as part of your in-home plan.
Not all in-home support providers are the same. Here is what separates a qualified, clinically-backed team from a general agency.
Most in-home support agencies prioritise coverage over consistency — filling shifts with whoever is available. Nurse Aid allocates the same support workers to each participant wherever possible. You know who is coming. They know you.
Every Nurse Aid support worker is trained, reference-checked, and allocated with your specific needs in mind. For participants with clinical needs, our Registered Nurse is accessible at any hour — not just during business hours.
And when your needs change — because they will — we adapt the plan with you, not after the fact.
| Feature | Generic agency | Nurse Aid |
|---|---|---|
| Consistent support workers | Varies | ✓ Same workers where possible |
| Cultural & language matching | Rarely | ✓ Multilingual team |
| RN accessible when needed | Not typically | ✓ 24/7 |
| Clinical support at home | Separate provider | ✓ Integrated |
| Regular coordinator updates | On request | ✓ Scheduled, proactive |
| Plan adapts as needs change | On review date | ✓ Ongoing clinical review |
Social connection is a health outcome. We help participants stay engaged in the community — not just maintain daily routines at home.
Community participation is not an afterthought in a participant's support schedule. We work with each participant to identify the activities that matter to them — and build community participation into their regular plan as a structured goal, not an occasional extra.
For participants who have become isolated over time, re-entering community life takes support and confidence. Our workers know how to guide that process at the participant's own pace.
Four straightforward steps — from first contact to your support schedule being in place.
Call, email, or submit a form. Tell us what you need — or simply what's not working right now. We'll help you work out the rest.
An intake conversation — no forms, no bureaucracy. We learn about you, your NDIS plan, your goals, and what matters in your daily life.
A support schedule built around your goals and daily routine — with workers matched to your preferences, not just availability.
We introduce you to your support worker before the first session. You know who is coming. They know you. We check in regularly.
Whether you're a participant, a family member, or a support coordinator — call us or submit a form. We will have a real conversation about what you need and whether we are the right fit.