Personalised care for people with complex support needs — delivered by a clinical team built for the highest-acuity placements in South Australia.
As a registered NDIS provider based in Mawson Lakes, Adelaide, we work with participants, families, support coordinators, and hospital discharge teams to deliver care that is clinically rigorous, individually planned, and genuinely person-centred.
Six differentiators that matter to the people making placement decisions — not six adjectives.
We meet NDIS Quality and Safeguards Commission standards — every participant is supported under a governed, audited care framework.
Every participant in a Nurse Aid home has access to a Registered Nurse at any hour — not just during business hours.
Every participant's plan is built around their individual goals, funding, and daily life — developed with them, their family, and their coordinator.
Our Behaviour Support Practitioner is engaged before a participant moves in, not after a problem occurs. BSP involvement is standard, not reactive.
Our SIL homes across Adelaide are welcoming, accessible, and maintained to a standard that supports dignity and independence.
Our team supports participants from diverse backgrounds with multilingual staff and culturally informed care practices.
Each area has a distinct clinical framework, referral pathway, and support model — built for the specific complexity of that participant profile.
For participants transitioning from forensic psychiatric units, correctional settings, or under community supervision orders. Forensic readiness protocols. CTO compliance. Multi-agency transition management.
View Clinical ApproachFor participants with complex psychosocial presentations including treatment-resistant psychiatric conditions, dual diagnosis, and ABI with psychiatric overlay. Relapse prevention. CTO compliance. RN oversight.
View Clinical ApproachFor participants with progressive neurological conditions, spinal cord injury, ventilator dependency, or other medically complex presentations requiring clinical procedures in a community setting.
View Clinical ApproachFor participants who live independently or with family and require structured daily living support, community access, or capacity building toward greater independence.
View Clinical ApproachThree steps. One business day turnaround. No paperwork required to start the conversation.
Use the referral form or call directly. We need a brief summary of the participant's situation and your contact details. Clinical documentation can follow.
Our intake coordinator and clinical lead review every referral within one business day. Urgent placements are responded to the same day.
Once we confirm capacity and clinical fit, we manage the transition in coordination with you, the participant, their family, and all relevant agencies.
Urgent placement? Call 1300 413 663 — we respond same day.
"I just wanted to say a big thank you to Prince and the entire house care team for all the wonderful care and genuine kindness they provide for Ian 24/7. Since Ian moved into supported care at the end of last year, I can't help but feel forever grateful. It's not just the high standard of care that stands out, but also the genuinely respectful way every carer looks after him. I trust the team completely."
"Nurse Aid Australia has demonstrated exceptional professionalism and commendable flexibility in its support model, facilitating a smooth and seamless transition into a Supported Independent Living arrangement. Their carers show genuine compassion and go above and beyond."
"Their team maintains clear and consistent communication, works collaboratively, prioritises staff training, and is thorough in data collection and attention to detail. I would highly recommend NAA as a SIL and care provider."
Our team responds to all referrals within one business day. For urgent clinical placements, call us directly.